About Live Chat
Live Chat allows you to chat with an experienced customer service representative in real time, using your Web browser. This service is available during most operating hours. To chat, click on a Live Chat icon and a small window will pop upon your screen. After a moment, a representative will introduce him- or herself. Type in your question, hit the Submit button and begin your conversation. Remember, unlike email, there are no delays with live chat, so you receive an immediate answer. If no representatives are available for chat, please call us at 888-838-6606 or leave a message on chat and we will get back to you as soon as we can.